Copyright
All of our products are designed by Bedtime Bedz and all the design rights are owned by Bedtime Bedz. If you have seen copies of any of our products, they have been made without our consent and are not the real thing. All of our beds are designed with safety in mind and a copy may not include some of our safety features.
Errors and Omissions
We all make mistakes! We believe that our prices are correct but if we have made an error we reserve the right to refuse a sale. If part of these terms is found to be unlawful, it shall not affect the validity of the remainder. Errors and omissions excepted.
Complaints
In the unlikely event of you having a problem, please contact us and we will do everything within our power to resolve your problem.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute our acceptance of your offer to purchase products or services from us. Our acceptance of your order will take place only when we despatch the product(s). Prior to the despatch of the product(s), Bedtime Bedz Chester Ltd has the right to decline an order for any reason, including legal and regulatory reasons.
Changes to Your Order
Any changes to your order must be notified to us in writing and within a reasonable time. If you amend or change your order you may find there are changes to your delivery timetable and/or the price you pay for the item.
Catalogues/Brochures
We are an internet based company with an ever-growing range of products. For this reason, we do not produce a catalogue. We try to keep our overheads as low as possible so we can offer all of our products at affordable prices.
Payment
We accept payment by MasterCard, Visa, Maestro/Switch , Paypal, cheque, postal order, bank transfer or cash on delivery if our own van is delivering.
Our bank account details are:
A/C Name – Adrian Fox
Sort Code – 07 02 46
A/C No. – 43026081
We require a 10% deposit or full payment before we can start to create your bed. If you would like to pay a deposit or pay in instalments, please contact us.
We require full payment before delivery or cash on delivery if our own van is delivering. Please allow 5 working days for cheques to clear.
Paint & Colours
Most of our beds can be painted in a range of colours. Please see our paint chart. If you would like your bed painted in a specific shade, please contact us.
Design Features
We are always improving and updating our designs and we reserve the right to slightly modify and improve our designs. This may mean some dimensions can vary so please check before ordering. Some images on our website may be of older versions of our products.
Delays
Where the supply of your product(s) is delayed or prevented for reasons beyond our control (for example, material shortages, import delays or higher than anticipated demand) we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.
Cancellations
You have the right to cancel an order up to 7 days after being placed. Orders for personalised items are non-refundable. All cancelled orders after 7 days will incur a cancellation admin charge and you will lose the deposit paid. Also any personalised items will be charged for.
Mattresses
Our beds are strong enough for adults to sleep on. Our generic testing of bed bases and structures is performed to a domestic bed standard. In other words: even though our beds are designed especially for children they can be used by anyone.
Product Sizes
The dimensions for each bed can be found on the product tabs. We are always updating these so if any information is missing please let us know. The measurements are approximate and may vary slightly. If size is critical and you require the measurement to the millimetre, please contact us before ordering to check.
Materials Used
Made in the UK
Bedtime Bedz is dedicated to providing its customers with excellent service.